Craig Wright is an experienced UK technical author (technical writer) and copywriter who hates writing about himself in the third person. So I will stop it right now. On this page, you can find out a little bit more about my background, personality type, and interests.
You can also find links to my various online profiles.
Technical Writing and Copywriting Services
Your business needs content that connects with your customers, whether they are looking to buy your product or need help on using it. How can you make sure your marketing and user assistance hit the right mark? By hiring a professional technical writer, i.e. me.
With a degree in technical communication and 18 years’ experience under my belt, you can be sure that I will deliver the content your organisation deserves, including:
- Online help
- User guides and manuals
- Web content
- Wiki articles
- Marketing content (copywriting)
- Training materials and e-learning
- Process documentation.
I’ve worked on installed software, software as a service (SaaS), and hardware, and yes, I’ve experienced working in an agile environment. Most of my past technical writing work has been related to software and hardware used in the utilities and data centre cooling industry, with the odd exception (pelvic floor health devices!). But for copywriting, I’ve written for a very diverse range of clients, from professional illusionists to multi-national construction companies.
But don’t pay too much attention to the industries I’ve worked in – it isn’t that relevant. A good writer doesn’t need to be an expert in your industry. In fact, if your writer is a product expert, it can actually result in inferior documentation. That’s because the more expert the writer is, the further away they are from the customer’s perspective, as explained beautifully by Lee LeFever in his book, The Art of Explanation.
Technical Writing and Copywriting Career
I graduated from Coventry University in 1997 with a degree in Technical Communication. I went straight into work as a technical author for Serck Controls, where I worked on user guides, manuals, training material and online help for their SCADA software product. I stayed at Serck Controls for 15 years (Serck Controls was bought out by Schneider Electric towards the end of my tenure). While working at Serck, I also started my own freelance copywriting business, which I ran part-time. That confuses some people when they look at my CV!
- 2015: Contract Technical Author at 4Energy
- 2015: Contract Technical Author at EBPCOOH NHS
- 2014: Contract Technical Author at 4Energy
- 2013: Contract Web Copywriter at Remove My Car
- 2013: Contract Technical Author at 4Energy
- 2013: Contract Technical Author at MWH Global
- 2012: Freelance Technical Author at Savantini Ltd.
- 2012: Contract Technical Author at Schneider Electric
- 2004-ongoing: Freelance copywriter for various clients, predominantly SEO copywriting for the web
- 1997-2012: Technical Author | Senior Technical Author at Serck Controls/Schneider Electric
Here’s where you can find me networking, piping up on technical writing forums, and putting the world to rights:
Please note that I’m not a huge fan of Twitter, so don’t use it all that often. It’s much better to get in touch with me via G+ or LinkedIn, or just send me an email (old school, I know).
Personality Type- INTJ
I know some companies like prospective employees/contractors to take a personality test, so I thought I would give it a go. I tried using the free personality test at www.humanmetrics.com, and this was the outcome:
I am an INTJ, Introvert 78%, Intuitive 50%, Thinking 25%, Judging 33%. This is supposed to indicate that I have a:
- strong preference of Introversion over Extraversion
- moderate preference of Intuition over Sensing
- moderate preference of Thinking over Feeling
- moderate preference of Judging over Perceiving
Apparently, this personality type is fairly rare, so it is no wonder people thought I was a bit odd at school. The INTJ Wikipedia article (here) can tell you more about the INTJ personality type.
I was advised to take Interests off my CV by a recruitment agent, but was then asked why they are missing during an interview. You just can’t win! For the record, here are some of the things that keep me occupied on the rare occassions I am not writing or keeping up-to-date with SEO stuff:
- Dogs. I’ve always had dogs and have 2 at the moment. Taking them out for walks twice a day is a good way to clear my head or think things through while getting a bit of exercise.
- Walking/Nature. I love the countryside and like to go for walks and to take photos.
- Football. I used to play regularly, but age and wear and tear caught up with me, so I’m just an armchair fan these days. I’m hooked on football management games, so spend more time than I’d like to admit scouring foreign leagues for up and coming talent.
- Reading. I’ve got quite ecclectic tastes, so read all kinds of stuff. I don’t get to read as much as I’d like, as when you’ve been reading and writing all day at work, cracking out the Kindle isn’t always the most enticing way to spend an evening.
- Gaming. Battlefield addict. Fifa addict. Like a bit of Red Dead, GTA, and Hitman too.
- Fitness. I try to keep active by doing a mix of cardio, weights and punchbag exercises. Boring? Yes, it is mind-numbing.
- TV/Films. You know those sad people that buy box sets and go through them all compulsively night after night? I’m one of them.