Online Help

With an online help system, your staff and clients can access the information they need at any time of the day. Searchable, detailed, and with a wealth of features, including context-sensitive help, I can create an online help system that really works for your business.

More Info on Online Help
Mobile Help

A help system on a mobile phone? Yes, it is possible and I can make it work for your business. In fact, with MadCap Flare, you can have online help, mobile help and manuals all created from the same content files. You can have EPUB format too if you like.

For Mobile Help, follow this link.
Wiki Articles

Does your business need to provide help information in a structured format with user-access controls? Wiki articles may be the answer. I can create articles that provide the information your customers and staff need.


Manuals and User Guides

Is there still a need for traditional, hard copy documentation? Absolutely. There are many industries where manuals are not only the preferred type of documention – they are a necessity. Whatever type of manual you need, I am here to help.

Find out about User Guides and Manuals
SEO Copywriting

Google is constantly changing, and the old-school ‘black hat’ SEO tricks are increasingly being penalised (and rightly so). As a certified SEO copywriter, I can create engaging content that follows the latest ‘best practices’ advice from leading SEO experts. It’ll help with search engine ranking, but more crucially, will help to turn visitors into paying customers.

Want to know more? see SEO Copywriter.

If you are having problems with your documentation and don’t know where to start, my consultancy service is for you. From document structure to language and tone, I can offer professional advice on a diverse range of technical communication issues.

Discover more about documentation consultancy.