Category Archives: Technical Communication Issues

A Chat with Dave Lee about MadCap Flare and Tech Comm

Dave Lee is probably the most knowledgable user of MadCap Flare I know - take a look on the Flare forums and you'll…
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hypervigilance

Is Your Technical Communication Job Affecting your Health?

Could the way you think when creating technical communication be affecting your health? If you find it difficult to relax, are often anxious,…
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Accordion Menu in MadCap Flare – Part Three

This is Part 3 of a series of posts on how to create the following layout, complete with accordion menu and slide-in drill-down…
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Technical Writer vs Copywriter vs Technical Copywriter

If you're not part of the marketing or documentation world, it's easy to get confused between these three common, but different, writing professions:…
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The Book All Technical Writers Should Read – The Art of Explanation by Lee LeFever

It's not often that I recommend books to other technical communicators, but I've recently finished a book that I think many tech writers…
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“Technical Writing’s Dead, Get into E-Learning”

"I can't believe you are still doing that. Technical writing's dead, get into e-learning." Not my words, but the words of a former…
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Technical Writing Tools – Do You Need to Know Every Tool?

Have you ever felt yourself becoming overwhelmed with the amount of things you need to learn? Join the club. Since quitting the day…
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A Process for Technical Documentation

When you've been a technical author for many years, the process of creating technical communication becomes second-nature. So when a client asked me…
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5 Key Benefits of Topic-Based Documentation

Taking a topic-based approach to your documentation can improve the quality of your manuals and online help, reduce your documentation costs, and make…
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Topic-based documentation

What is Topic-Based Documentation and How do you Write it?

Topic-based documentation is a way of writing documentation in stand-alone chunks, which are usually stored in separate files (or topics). Each topic focuses…
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