Craig Wright, Technical Writer
Craig Wright – Technical writer and copywriter
Samples of Technical Writing Work
It’s tricky putting a technical writing portfolio together because of non-disclosure agreements (NDAs). I know this is a problem other technical writers have too. I’m always looking for more projects to share with you, but for the moment, here are a couple of Flare HTML5 samples and some screenshots of work. Make sure you check out my testimonials and case studies too.
If you’re looking for copywriting examples, see my copywriting page.
Samples of Online Help Content
4Energy Flare HTML5 Sample
This is a sample I created using content from a much larger documentation suite. The original content was created in Atlassian Confluence, but I have repurposed it as Flare HTML5 online help.
To see the sample, click the image.
Screenshots from Past Projects
Paligo online help:
Finance industry software
This online help was created in Paligo and the content was also used for PDF outputs. It explains how to use financial software.
Paligo API documentation:
Haulage monitoring software
I was hired to create API documentation by a transport company. They needed examples in XML and JSON, so I used Paligo’s ‘stripe’ API layout. What’s great about this layout is that it lets users switch the code examples between different languages.
Paligo online help: Insurance industry software
This help centre is designed to help customers use an insurance claim management system. It explains how to use the hub to upload evidence to cases, add details, and use template sections to save time when setting up forms.
Madcap Flare online help:
Health service procedures
This project involved converting and rewriting existing content into a customised Flare output. The client is an out of hours health care provider to the NHS.
Monitoring and control software
This is documentation for SMARTset software, which is a monitoring and control system used for managing data centre temperatures.
MadcapFlare Online Help:
This project involved converting content from Adobe FrameMaker into MadCap Flare. I also had to write new content about Schneider Electric’s SCADA system.