When you’ve been a technical author for many years, the process of creating technical communication becomes second-nature. So when a client asked me to draw up a technical communication process, I had to think carefully about each step of the process. Of course, it can vary depending on the organisation, but on the whole, the process I work to is pretty much: Get brief > plan content >interview SMEs >write content >get content reviewed >rewrite content >get content reviewed >get content approved and signed off >put technical documentation into document management system.

To make it easier to remember, I decided to hire a designer to create an infographic showing the process for technical documentation, which you will find below. Hopefully the infographic will be of some use to you.

A Process for Technical Documentation – An Infographic

The following infographic shows the typical process I follow as a technical author. It has applied when working on software and hardware, although it does take a ‘best case scenario’ approach. In reality, there are often changes to the brief in between later stages.

Technical Documentation Process - Infographic

Technical Documentation Process – Infographic

Looking to Hire a Technical Documentation Specialist?

With over 16 years’ experience as a technical writer, a degree in Technical Communication, and expertise in a wide range of technical writing tools, I could be just the man for your documentation project. I am available to hire in the Midlands or possibly further afield if some home-working is a possibility. Prices from £30 per hour freelance. For more details, please get in touch.

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