Technical Author Qualifications

Online Help Technical Writer - Craig Wright

Craig Wright

Hi, I'm an experienced and qualified technical writer based in Derbyshire, UK.

A technical writer with experience but no formal training may lack good technical communication knowledge. That can affect the quality of your documentation as it's easy to make the same errors over and over again if you don’t even understand why they are mistakes in the first place!

So what's my background? What technical communication qualifications do I have?

I began my career way back in 1997, soon after graduating with a BA honours degree in Technical Communication. The course was one of the few technical writing courses available in the UK at the time (there are even less now), and it prepared me for life as a technical writer. Since then I have developed my skills further with various training courses, and as a fellow of the ISTC I am committed to continual professional development (CPD).

Technical Communication Qualifications

Technical Communication Qualifications

Here are my technical communication awards and qualifications to date:

  • BA Hons Technical Communication
  • Fellowship of the ISTC
  • MadCap Flare Certified Advanced Developer
  • Success Works Certified SEO Copywriter and VIP member

Training Courses

  • Adobe Illustrator (2016)
  • Adobe Captivate (2015)
  • Confluence training course - remote learning (2013)
  • DITA training course - Cherryleaf (2013)
  • Madcap Flare (2012)
  • Success Works SEO Copywriting (2011)
  • Institute of Copywriters Training Course (2009)
  • Adobe FrameMaker (way back in the early 2000s)

I've also learned how to use the following products (self-taught):

  • Paligo
  • Microsoft PowerPoint
  • TechSmith SnagIt
  • TechSmith Camtasia