Technical Writing Experience

Why Hire an Experienced Technical Writer?

If you are going to invest in a contract or freelance technical writer, you should make sure you’re getting your money’s worth. An experienced technical writer with a solid understanding of best practices will:

  • Deliver quality content that engages your customers, answers their questions, and diverts them from raising support requests
  • Avoid common documentation pitfalls, so that your project stays on course
  • Adapt to changing circumstances and remain productive
  • Make your content as reusable as possible, reducing the long-term costs of updating your documentation
  • Create user guides and online help that create a positive impression of your company, products and services
  • Have the confidence and people skills to start being productive on Day 1.

Do I fit the bill? My clients seem to think so, and hopefully you will too.  On the following pages, you can find out about my background and the software I use. I also explain my approach to creating content.

My Background

You can find out about my background on these pages:

Technical Communication Tools

Find out about some of the software I use to create technical documentation here:

Technical Communication Subjects

Find out about my approach to writing techncial communication here:

How I Work.

 

Craig Wright

Craig Wright

Technical Writer

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