As a technical writer, I sometimes do UX writing for the products I work on. I decided to look into UX writing as another service I could offer, so took the daily UX challenge at https://www.dailyuxwriting.com.
Here's the day 13 (of 15) challenge.
Scenario
A short-haul truck driver has a phone app that monitors his route, schedule, fuel & deliveries.
He has 6 more deliveries before stopping for fuel and lunch. Due to unexpected traffic, he’s behind schedule.
He can choose to stay on his planned route for a few more stops, but risk running low on fuel and missing lunch, or he can get fuel and lunch now and finish the deliveries later.
Challenge
Write a push notification alerting him of this dilemma and options.
Headline: 30 characters max
Body: 45 characters max
Button(s): 25 characters max
My answer
For this challenge, I wanted to encourage the driver to take a break for safety reasons. As the driver is possibly hungry by this time, I thought it would be better to focus on the refuelling idea for both the truck and the driver. The way to a man's heart is through his stomach, as they say. I kept the messaging short and sweet and made the options clear - either stop for lunch or continue with the deliveries.
Looking for a UX writer?
Do you need a UX writer for your project? I'd love to hear from you. I've worked in software teams for most of my career as a technical writer and have helped improve UX content as part of my role. I'm also trained as a content designer and have worked as a copywriter too. So you can hire me for long copy, short copy, microcopy, whatever you need.
I'm always interested in new content writing opportunities. Remote working preferred.
