Freelance Technical Writer
User-Friendly Content that Helps your Customers and your Business
Your customers need information about your products and services. But how can you give them the help they need without overspending on customer support? The answer is simple – provide better documentation.
StrayGoat Writing Services creates online help, user guides, and marketing content that makes life easier for your customers and your business. The content Straygoat creates is clear, engaging, and can be available 24/7, so there’s less demand on your customer support.
Scroll down to find out more or use the Contact Page to get in touch.
Freelance Technical Writer and Copywriter
Hello, I’m Craig Wright, director of Straygoat and a freelance technical writer and copywriter. As a content specialist, I can help you by creating documentation and marketing that:
- Gives your customers the answers they need
- Is written from your customer’s perspective
- Promotes the benefits of your products
- Is easier and cheaper to update in the future
- Keeps knowledge in your business.
Everything I write for you is designed to help your audience and your business. Whether its a user guide that explains how to use a complex feature or a web page that promotes your latest product, I’ll make sure your content works.
To find out more, see my writing services. You can also find lots more information about my services and background via the menu.
To hire me for your writing project, use the contact page to get in touch (there’s a button at the bottom of every page).
What Sort of Content Do You Need?
I’ve been a technical writer for over 20 years, so can provide you with content that really helps your customers to get the most out of your products/services. Whether you need a help centre, user guides, or web articles, I know how to craft content that gives your audience the answers they need.
But I can do a lot more than just technical content – I am a trained copywriter too, so can help you with marketing copy, and general information.
Am I the Right Technical Author for Your Project?
When you hire me, your technical writing project is in safe hands. I’ve been a technical writer since 1997 and have worked for multi-national companies and smaller organisations, so have lots of experience to share. I’ve also studied my craft (BA Hons Technical Communication) and am a fellow of the ISTC, so know best practices.
If you are more interested in hiring me to write promotional content, you’ll be glad to know I’m a certified SEO Success Works copywriter (and VIP lifetime member) and a member of the Pro Copywriters Network.
Find out more about my background in software teams and hardware teams on the Career History page.
What Customers Say…
His ability to converse with technical staff and illicit the finer points of the subject was excellent and combined with his attention to detail meant that nothing was left un-said or ambiguous in the text.
Steve O'Hara
Paul New
Jonathan Wolfson
Nichola Balmer
How to Hire Me for your Content Project
I run on a first-come, first-served basis, so the sooner you tell me about your content needs, the sooner I can book your work in. My technical writing projects can take weeks or months, so don’t dilly-dally – get in touch using the contact button below.
I’m available for remote working and cover most areas in the East Midlands and South Yorkshire.
Availability
July 2018.
Taking Bookings Now.
Locations
Remote Working
East Midlands
South Yorkshire
Let's Get your Content Started
Click the button below to get in touch.