User-friendly documentation for technical products
Are you about to launch a new technology product and need an operating manual? Do you already have products and manuals, but your customers are asking for better support? Sounds like you need a hardware technical writer.
As an experienced technical writer, I know what it takes to craft an operating manual that:
Your customers can understand
Explains how your product works and how to set it up
Answers your customers’ questions
Is consistent and designed to minimise the future cost of updates and translation.
To write an operating manual, I need to understand who your customers are and what they need, and (obviously) how your product works. Usually, I get this information by talking to your experts and customer-facing staff. It helps if I can use your product too, or if you can provide a demo.