Consent

This site uses third party services that need your consent. Learn more

Skip to content

Paligo Technical Writer

When your content lives in the Paligo CCMS, you need a writer who can slot straight in and keep projects moving. That’s where I can help you.

I’m a certified Paligo user and I also worked for Paligo for several years, producing large amounts of content for the Paligo help center. You may recognise me from Paligo support too, as I helped out there too.

With a wealth of experience in technical writing and hands-on Paligo know-how, I can help you make the most of the platform’s capabilities.

I’ll help you get the most out of Paligo CCMS

I’ve worked on many projects for Paligo, so have excellent knowledge of the Paligo CCMS. Whether you are starting completely fresh with Paligo, continuing an existing project, or migrating from another product, I can help you with:

  • Creating new content

  • Information architecture

  • Getting the most out of Paligo’s content reuse features

  • Setting up layouts for HTML and PDF outputs

  • Publishing to integrations such as Zendesk

  • Styling your help center with CSS

I worked on most areas of Paligo content so have excellent knowledge of how it works, with the exception of the API.

Whatever you need from a Paligo technical writer, I am confident I can help you.

Screenshot of page from the Paligo HTML5 online help. It shows the Workflow for Internal Translation page. It has some text, a diagram that shows the workflow, and subsections for each stage of the workflow.
Example of a Paligo help page that I worked on
A screenshot of content in the main Paligo editor.
Working in Paligo, from morning 'til night, that's living alright

Craig's ability to distill complex technical information into clear, concise, and understandable documentation has consistently amazed me. It’s rare to encounter someone who can navigate the intricacies of technical writing while also excelling in customer support.

Enzo Collaiezi Information Architect

Technical authoring expertise

Knowing Paligo is only part of the job. You also need someone who can quickly understand your technology, work smoothly with your team, and create content your users actually find helpful.

Here’s what I bring to your project:

  • Technical writing experience in various industries, including software for the utilities industry, data center cooling, SaaS, AI photo tools, and more.

  • Proven results across software, hardware, and process documentation

  • Experience working both independently and within agile product teams

  • Strong communication and collaboration skills

  • Technical insight balanced with a user-first mindset

  • Degree in Technical Communication & Information Design, with training in content design, UX writing, prompt engineering, Git and GitHub, AI for technical writing

You can find out more about my background on the About page. But if you’re convinced already, get in touch.

Get in touch

Let’s talk about your project

I’m here to help and offer my expertise as a technical writer. Get in touch and let me know what you need.
Contact Straygoat Learn more